If you need parts...
Posted 26 March 2004 - 11:39 AM
Anyone get parts elsewhere priced reasonably?
Posted 26 March 2004 - 01:46 PM
Want to spread the word about SeaDooSportBoats.com and sport some official SDSB Gear? See what we have to offer here, http://seadoosportboats.com/gear
Posted 26 March 2004 - 02:04 PM
Posted 26 March 2004 - 06:37 PM
Its nice to see someone make an attempt to satisfy their customers after a delay.
No problem. They have two methods of sales: phone and internet. Seems as though the departments are separate and don't play well together. So the phone sales dept. sends misinformation to EVERYONE..... I'm SOOO over it now...they say my parts are ALL in and they will ship for free for my trouble.
Not very commonn anymore!~
Posted 26 March 2004 - 09:05 PM
Posted 27 March 2004 - 04:54 PM
I got my parts this morning after a scare from UPS on their tracking page. It said that delivery had been recheduled for Monday!! After about 60 seconds, I refreshed the page, and it said something totally different. Shew!!! I did get my stuff just like the guy at WOPS said. They did good!
Posted 04 April 2004 - 04:17 PM
Not to worry, here is story of a company doing the right thing.....
Once I figured that the boots were wrong, I emailed the Skat Trak tech dept. with the question of which boot I needed for their impellers. The tech guy promptly replied with an answer, and a price and the sales email address.
I emailed sales and told them I wanted to order several of them (2 extras for future use). They replied with this: " Sure, just give me your address and I'll drop them in the mail to you"!!!!!! I did just that, and they showed up in an envelope 2 days ago. The boots only sell for .60 cents each, according to the tech guy, but the sales dept. never even mentioned selling them to me!! How's that for product support?? Way to go Skat Trak!!!!!
I sent WOPS an email to tell them the parts didn't fit, but haven't received a reply from them. I guess they are still too busy. The manager of the wholesale parts dept. there told me on the phone the other day that they were 200 emails behind at one point. w00t......
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