6 replies to this topic

[tiggerman]

Seems World of Powersports http://www.worldofpowersports.com/ is having some trouble filling orders these days. They claim that due to the weather, they are over run with requests for parts. I have posted links a couple times to their website here in the forums. If you are in need of parts and were thinking of ordering from them you might want to reconsider. At least for the moment. I placed an order on the 5th, and can't even get an ETA on delivery. Today is the 26th.....
Anyone get parts elsewhere priced reasonably?

[Kevin Leclair]

Thanks for the heads up! Sorry you are having problems.

Kevin

[tiggerman]

No problem. They have two methods of sales: phone and internet. Seems as though the departments are separate and don't play well together. So the phone sales dept. sends misinformation to EVERYONE..... I'm SOOO over it now...they say my parts are ALL in and they will ship for free for my trouble.

[cAn'T sWim]

No problem. They have two methods of sales: phone and internet. Seems as though the departments are separate and don't play well together. So the phone sales dept. sends misinformation to EVERYONE..... I'm SOOO over it now...they say my parts are ALL in and they will ship for free for my trouble.

Its nice to see someone make an attempt to satisfy their customers after a delay.

Not very commonn anymore!~

[tiggerman]

After much ado, we actually worked out a different deal, and my parts will be on my doorstep tomorrow. UPS Next Day Air, we salute you!

[tiggerman]

UPDATE:
I got my parts this morning after a scare from UPS on their tracking page. It said that delivery had been recheduled for Monday!! After about 60 seconds, I refreshed the page, and it said something totally different. Shew!!! I did get my stuff just like the guy at WOPS said. They did good!

[tiggerman]

Turns out my impellers are not genuine SeaDoo parts-- they are Skat Trak Swirl 14.5/22.5's.Which means the rubber nose boots ordered from WOPS won't fit!!
Not to worry, here is story of a company doing the right thing.....
Once I figured that the boots were wrong, I emailed the Skat Trak tech dept. with the question of which boot I needed for their impellers. The tech guy promptly replied with an answer, and a price and the sales email address.
I emailed sales and told them I wanted to order several of them (2 extras for future use). They replied with this: " Sure, just give me your address and I'll drop them in the mail to you"!!!!!! I did just that, and they showed up in an envelope 2 days ago. The boots only sell for .60 cents each, according to the tech guy, but the sales dept. never even mentioned selling them to me!! How's that for product support?? Way to go Skat Trak!!!!!
I sent WOPS an email to tell them the parts didn't fit, but haven't received a reply from them. I guess they are still too busy. The manager of the wholesale parts dept. there told me on the phone the other day that they were 200 emails behind at one point. w00t......