2 replies to this topic

[Unhappycustomer]

I have a 2010 Speedster wake 430 and experienced major issues with the right engine. During routine boating in lake havasu last summer the right engine would randomly cut out. I took it in to an authorized Seadoo repair shop where they would not honor the warranty. I was forced to pay $6000k for a new right engine.

Seadoo blamed me and said it was my fault for water getting into the cylinders. How is that user error on a brand new boat? I'm an advanced boater of 20 years owning many types from flat bottom race boats to family size bayliners. Anyone else encountered warranty issues????

[biffdotorg]

How many hours do you have on this "brand new" 2010 boat?  What is the warranty period and I am assuming that was an additional 3 year add-on?

 

Did they have any idea how the water got into the engine?  Was it an issue with the cooling system, or water in the bilge?  I would assume they must have thought water in the bilge enterered the air-intake?

 

Tough deal for sure.

[keviseeb]

Ok, I'll bite, how have you been flushing the boat? Please describe the procedure.