5 replies to this topic

[puffdede]

My 2001 Utopia has been at the dealer for almost 6 months. The engine is the 240 EFI. Problems began the minute I put it on the water after the first service. The dealer had me disconnect the battery for 15 mins to reset. That seemed to work, but power was not the same.

The next time on the water I noticed power wasn't good, and when in no wake zone and trying to manuever in and around the marina, the engine would cut out.

The dealer has not been able to figure out the problem. They've also called in a tech from Mercury--who can't seem to figure it out.

I've had the boat on the water all of a hand-full of times. I'm frustrated and want a new boat.

Anybody out there have any similar problems? Any luck getting a new boat?

[Kevin Leclair]

Have you tried contacting anyone at BRP about your problems?

[puffdede]

Have you tried contacting anyone at BRP about your problems?

Thanks for your reply.

Yes, BRP has been informed and they say it's a Mercury issue--not a BRP issue. No help from them.

[Kevin Leclair]

Have you had any luck getting this resolved?

[puffdede]

Have you had any luck getting this resolved?

Mercury has agreed to replace engine. Should have boat back this weekend to test it out. Keep your fingers crossed. So far, not impressed by SeaDoo.

[Kevin Leclair]

Well that is a step towards the positive, I am glad to see that Mercury is taking the initiative to try to resolve the problem. Was the problem really SeaDoos fault or has it been proved the problem resides with Mercury's engine only?