8 replies to this topic

[JeffNJ]

I started installing HT in my 08 speedster SCIC, the ski locker came in 2 pieces (cellophane) taped together. I was wondering if this is the way everyone recieved this piece or did they just want to save money by using a remnant. I like the HT alot and apppreciate the 15% discount from the site.
Thanks ...Jeff

[jonw9]

I would say a seam in the base material was overlooked.

My locker piece was single.  I did notice some rough areas on the surface, but will accept them because of the camo material.  The two piece thing I would send an email to  Mike at HT, and cc Kevin (of this site).

[JeffNJ]

jonw9, on May 15 2009, 05:53 PM, said:

I would say a seam in the base material was overlooked.

My locker piece was single. I did notice some rough areas on the surface, but will accept them because of the camo material. The two piece thing I would send an email to Mike at HT, and cc Kevin (of this site).

Thanks, I will do that

[ssmedt]

I would say give hydro-turf a call on monday and they will take care of you.  my locker was also 1 solid piece.  off all my pieces except 1 were perfect.  one had a small hole only in the bottom side that did not go all the way through to the top so it did not bother me.  but that was the one that i got a small air bubble in but i just took a pin and popped the bubble and then it sat down perfect

[tbrindisi]

I just received my order of hydro turf and mine has this same problem and my pieces were not even taped together like yours!!  Just thrown in the box for me to figure out and piece together.  Also, the molded diamond pattern doesnt even line up correctly when I put the two pieces together.  On top of that, this ski locker piece doesnt cover up all of the factory non-skid surface like all the other pieces do, leaving about a half inch of the dirt magnet non-skid surface exposed.

I contacted Hydro-turf directly and they werent very friendly.  They claimed the molded diamond pattern will be cut and thats just how it is.  I tried to argue the fact that if it is a size limitation then why is the rear part of this same kit much bigger and one solid piece??  Same response, thats just how it is.  When I asked about it not being cut big enough to cover the non-skid surface, they said its a machine and it cant be cut incorrectly.  They asked me to take pictures and mail them to the same email I already sent this concern to before I called, and still havent received a response.

You would think for nearly $300 for this kit, they wouldn't cause me so much grief and send a new piece.  Needless to say I am not very impressed with this product or their customer service so far!!

[HYDRO-TURF]

First, I would like to apologize to those of you who have not received excellent customer service from Hydro-Turf.

Second, I apologize that the issue with the storage locker was not explained properly to you.
For that model boat the storage locker is too long to make it one piece with the grooves of the material going in one direction. When we first started making this kit we would explain to the customers what the issue was & if the preferred it to be in 1 piece with the grooves running the opposite direction or have us cut it into2 pieces & that the grooves may not line up exactly perfect. The majority of customers asked for the later.
This is definitely a questions that still needs to be asked & I apologize for this not being done.

I can also see that the piece looks way to small from the pictures I have seen from another post. It is not always easy obtaining patterns for certain models of boats so sometimes we have customers make patterns for us. In rare cases the pattern is not always correct.
If any of you, who own this Boat & is willing to make a correct pattern of the storage locker we will be more than happy to remake these pieces for all of you who have this issue & ship them to you at our cost.
We can either remake them them in 1 piece with the grooves going in the opposite direction or we can have it made into 2 piece & try to match the grooves best as possible. If you select to have the later option, you can always leave a 1/4 gap between the 2 pieces which does not make it look as bad.

Again, I apologize for these issues not being explained to you properly & hope I was able to answer your questions.
Anyone on this forum is more than welcome to email or call me any time you have an issue, questions or feedback.

Thank you,
Mike Bonin
Customer Service Manager
714 635 6350
mike@hydroturf.com

[HYDRO-TURF]

I just got done measuring the pattern we have for the storage locker for the following boats
Sea-Doo Sportster 4-TEC (03-05) / SCIC (05-06) /150 SPEEDSTER (07-08)
The dimensions I have are 43"Lx 10 5/8"w
Does this match what everyone else has??

We are thinking we may have sent the incorrect storage locker. These dimensions are taken from the textured area of the storage locker, if any one can  confirm this I would greatly appreciate it.

Thank you,
Mike

[tbrindisi]

HYDRO-TURF, on Aug 27 2009, 10:56 AM, said:

I just got done measuring the pattern we have for the storage locker for the following boats
Sea-Doo Sportster 4-TEC (03-05) / SCIC (05-06) /150 SPEEDSTER (07-08)
The dimensions I have are 43"Lx 10 5/8"w
Does this match what everyone else has??

We are thinking we may have sent the incorrect storage locker. These dimensions are taken from the textured area of the storage locker, if any one can confirm this I would greatly appreciate it.

Thank you,
Mike

Mike,

First off, thank you so much for taking the time to explain this problem.  After sending the email with this issue and pictures attached to both info@hydroturf.com and the dealer who I purchased through (Jimmy's Jet Sports), Jim finally got back to me and said he spoke with Clara from hydro-turf and that you are working to resolve the issue.

I now understand how the rear piece, where the seats are, can be a solid piece, and the ski locker can not.  I would prefer the diamond pattern to be the same throughout the boat, so just as you expected, I would prefer the two pieces over one solid piece with the pattern incorrect.  The two piece thing wasn't much of an issue for me, the fact that it wasnt covering up the non-skid surface and the pattern didnt line up correctly was.  I'm sure whatever the cause of my pieces being to short is the same cause of the patterns not lining up correctly.

The dimensions you have above are very close (closer than what I have sitting in my living room) to the ski locker on my boat.  I'm not sure how the machine that cuts the pieces works, but the only thing I can figure why mine is so short is that something happened when it had to switch to the second piece I suppose.  The two pieces I have together measure 41 1/2" L X 10 3/4" wide.  It is actually just a hair under 10 3/4" wide but not so much that I would call it 10 5/8".

I also noticed that the diameter of the hole for the handle is a half inch too big.  The diameter for the piece I have now appears to be 3", while the handle on my ski locker is a 2 1/2" diameter.  I understand this is probably so there can be some error in the cut and it still line up ok, but since non-skid surface is completely around this handle, I would prefer the diameter to be closer to 2 1/2", maybe 2 3/4" at most.

Just in case you need this information as well for the handle hole cut, I will go ahead and measure the distance from all sides of the non skid surface to center of hole for handle.

The correct measurements I have for my ski-locker on my 2008 150 speedster are as follows:

43 1/4" L X 11" W - 2 1/2" Ski handle Diameter.

Distance from bow end side of ski locker non-skid surface to center of hole for handle
21 5/8"
Distance from aft end side of ski locker non-skid surface to center of hole for handle
21 5/8"
Distance from starboard side of ski locker non-skid surface to center of hole for handle
8 3/4"
Distance from port side of ski locker-non-skid surface to center of hole for handle
2 1/4"

If anyone else who has this same model boat and wouldn't mine measuring theirs as well, I'm sure Mike would be greatly appreciative.  I'm human and have been known to make many mistakes but these measurement are as accurrate as I can get them.

If you need anymore information from me Mike, don't hesitate to ask!  You should have my email that I check religiously.  I look forward to getting my correctly cut ski locker piece and finally trying out my new hydro-turf!

Thanks again,
Thomas Brindisi

[tbrindisi]

Just wanted to let everyone know Mike from hydroturf took care of me!  He sent me a sheet of hydroturf for me to cut myself just in time for labor day weekend.

After trying it out this weekend, I have to say I love this stuff!  Much more comfortable then the non skid surface and MUCH easier to clean.  If it holds up as well as everyone on this forum claims, I am definately one happy customer!

Mike,
Look forward to ordering more of your product when the time comes.  I also dropped your template off at UPS on saturday, so you should be getting it soon.  Thanks again!

Thomas